Tuesday, October 27, 2009

Microsoft should give free windows 7 upgrade to Vista owners

I am playing with an eval version of windows 7 and I really like it.
I was a beta tester for Vista and decided that we will not be upgrading to Vista at home or at work (200 PCs). XP was and is working much better.
There is really no compelling reason to upgrade to windows 7 unless you are getting it on a new PC or you get a free upgrade for your existing Vista OS.
Here is why this will benefit Microsoft as well as PC users:
  • PC users will start using windows 7 and move away from XP and Vista
  • Very soon microsoft will have to support only windows 7 as users of XP and Vista will migrate to Windows 7.
  • Make the unhappy Vista users happy
  • As users use windows 7 they will like it and will definitely plan to move/upgrade from XP or older PCs
  • Microsoft will get "free word of mouth" advertising as friends will get other friends and family to upgrade as well.

Chime in with your comments

--Vijay

Friday, August 28, 2009

Restocking fee for item not in stock and never shipped!

Can a vendor (say furniture) charge a restocking fee to cancel an order for item not in stock or that which was never shipped.
I think they should not and should allow to cancel the order or make a best effort to fix any issue the customer has.

I am dealing with this issue right now - more details coming soon...